Frequently Asked Questions.

Yes, completely. Our initial case assessment involves a detailed review of your situation by a senior specialist. We examine your transaction history, the platform involved, and available blockchain evidence. There is no fee for this assessment and no obligation to proceed. We will give you an honest evaluation of your case's prospects before asking you to make any decisions.

We work on a success-based fee model. We agree on a percentage of recovered funds with you before any work begins, which is clearly outlined in our engagement agreement. This percentage varies depending on case complexity, the amount involved, and the jurisdictions implicated. You will never be asked to pay hidden fees or "processing charges."

Timelines vary considerably by case type. Some exchange-based recoveries where funds are still frozen within a compliant exchange - can be resolved in 1-4 weeks. Cases requiring international legal action or civil litigation typically take 3-12 months. We provide you with a realistic timeline estimate during your initial consultation and keep you updated at every stage. We do not give false promises about timelines.

Blockchain transactions are permanently recorded, meaning the trail never disappears. While acting quickly does improve outcomes particularly for freezing assets at exchanges we have successfully recovered funds from cases that were over two years old. The critical factors are the quality of your documentation and whether the fraudsters converted funds through regulated exchanges.

The more detail you can provide, the stronger your case. Useful information includes: the wallet addresses or exchange platform involved, transaction hashes (TXIDs), any communications you received (emails, messages, screenshots), the names or websites associated with the fraud, and the dates and amounts of each transaction. Don't worry if you don't have everything our team can often reconstruct significant detail from partial information.

Absolutely. All client information is handled under strict confidentiality agreements and stored in compliance with GDPR and international data protection laws. We never share your personal details, case information, or financial data with third parties outside of what is strictly necessary to pursue your recovery.